Stands By Their Work

August 19, 2009 – 7:59 am by Dan Volkens
Filed under Car Care, Volkswagen GTI

I recently had my 80k service completed at a local VW/Audi shop rather than the dealer. It went excellent – no problems with the work, the price or the customer service. Chad and Mike run an outstanding shop! But a few days after the service, I thought my car developed a wobbly, vibration-ey kind of sound which was coming from the driver’s side rear wheel.

Maybe that wheel is slightly off after they rotated and balanced the wheels at the 80k. These kind of problems are notoriously difficult to diagnose however, because you’ve got what the owner is hearing and experiencing versus what the mechanic experiences when he/she checks it out. So the guys set out to check the balance on the wheel, swap the tires to another side, and run some drive tests to see if they could hear the sound as well. Nothing. You never know with these types of things. :D

So I drop by after work to pick up the ol’ GTI expecting to pay at least an hour of labor for their time. Nope. Nada. Zip. Free. Mike and Chad stand by their work. This is great because my wife and I can’t necessarily afford another small bill at the moment, what with the economy and all.

So thanks again guys! Keep up the great work. Oh yeah, while driving home I didn’t really notice the sound anymore, so they may have caught the problem while doing the tests and rebalancing. Or maybe I was just crazier than usual when I heard the sound. Anywho, w00t!

Dan Volkens Stands By Their Work
August 19, 2009 – 7:59 am by Dan Volkens

Clip This at!

2 Responses to “ Stands By Their Work”

  1. how do you replace battery for 2005 passat

    By rikki on Mar 26, 2010 | Reply
  2. I have a 2008 Passat Komfort 2.0T which I bought new. I have 72,000 miles and have burned through two sets of the OEM Continentals.
    I drive back country roads as aggressive as my ability will allow (sport mode and paddles) in Suburban Philly as well as a daily commute of 100 miles RT on Exways. I love the handling and the wet stability of my tires but would like to get back to my traditional 50,000 to 60,000 between tire purchases and am looking for suggestions from other VW owners.
    Thank you for any help you may be in my search.
    Bill M

    By Bill M on Jan 13, 2012 | Reply

Post a Comment

NOTE: We'd rather not moderate, but off-topic, blatantly inflammatory, or otherwise inappropriate comments may be removed. Repeat offenders will be banned from commenting. Let's add value. Thank you!