Auto4n.com Stands By Their Work
August 19, 2009 – 7:59 am by Dan Volkens
Filed under Car Care, Volkswagen GTI
I recently had my 80k service completed at a local VW/Audi shop rather than the dealer. It went excellent – no problems with the work, the price or the customer service. Chad and Mike run an outstanding shop! But a few days after the service, I thought my car developed a wobbly, vibration-ey kind of sound which was coming from the driver’s side rear wheel.
Maybe that wheel is slightly off after they rotated and balanced the wheels at the 80k. These kind of problems are notoriously difficult to diagnose however, because you’ve got what the owner is hearing and experiencing versus what the mechanic experiences when he/she checks it out. So the guys set out to check the balance on the wheel, swap the tires to another side, and run some drive tests to see if they could hear the sound as well. Nothing. You never know with these types of things. :D
So I drop by after work to pick up the ol’ GTI expecting to pay at least an hour of labor for their time. Nope. Nada. Zip. Free. Mike and Chad stand by their work. This is great because my wife and I can’t necessarily afford another small bill at the moment, what with the economy and all.
So thanks again guys! Keep up the great work. Oh yeah, while driving home I didn’t really notice the sound anymore, so they may have caught the problem while doing the tests and rebalancing. Or maybe I was just crazier than usual when I heard the sound. Anywho, w00t!